Refund and Cancellation Policy

Last updated: September 2026

Clinical services

Yooth Wellness fees cover clinician time, intake review, health history review, lab review or lab planning, care coordination, and personalized treatment planning. Once clinical review or service delivery has begun, service fees are generally non-refundable.

Onboarding and subscriptions

The Yooth onboarding fee is separate from medications, supplements, labs, and other third-party costs unless specifically stated.

A care plan may run for a fixed term of monthly billing cycles, after which it ends by itself: it does not renew, and nothing is billed beyond the stated term. A plan with no term bills monthly until it is cancelled or replaced. There is no lock-in period: any subscription may be cancelled at any time — from your account page or by contacting the care team — effective at the end of the billing period already paid for. Amounts already billed for the current period are not refunded; care continues through the end of that period.

Third-party items

Medications, compounded preparations, laboratory services, supplements, and fulfillment services may be provided by licensed third-party partners. Refund eligibility for third-party items depends on the partner policy, applicable law, clinical safety rules, and whether the item has already been prepared, dispensed, shipped, or used.

How to request help

For billing, cancellation, or refund questions, contact support@yoothwell.com. We review requests individually and aim to respond within a reasonable business timeframe.